Memorial Coliseum Expands Protections For Ticket Buyers

FORT WAYNE, Ind. (Wednesday, May 4, 2016) - In an ongoing effort to provide consumer protection to guests of the Allen County War Memorial Coliseum, the practice of reselling tickets will be prohibited on the premises of the complex, effective immediately.

With a variety of different challenges faced by the event ticketing industry, Coliseum management wants to be proactive to protect the interests of our guests.

“We have recently seen instances of online ticket resale for up to 1800% over face value for the KISS show. We want to educate the community and our guests of the dangers of the online ticket resale market,” said Randy L. Brown, Executive Vice President & General Manager.

The ban on ticket reselling on the Coliseum premises is the next step. “As recently as last weekend, guests were sold invalid tickets in front of the entrance to the Arena and were denied entry because they were not valid tickets,” Brown explained.

People observed selling tickets on the premises will receive two escalating verbal warnings from management before being subject to arrest for trespassing.

Signs are posted at all public entrances to the parking lot, which clearly state “No Soliciting.” Additional signage at the Ticket Office is displayed, letting guests know the resale of tickets is prohibited.

Tickets can be purchased in a variety of different ways.

The Memorial Coliseum Ticket Office is open with regular hours, 10:00 a.m. to 5:00 p.m. Monday through Friday and 10:00 a.m. to 2:00 p.m. on Saturdays, during the fall, winter and spring months. During the summer on non-event days, the ticket office is closed on Saturdays. On event days, the ticket office may open earlier and will remain open through the start of events, ensuring that guests have the opportunity to purchase tickets and attend the event, even after it has begun.

Tickets can also be purchased in advance from Ticketmaster.com, the Ticketmaster mobile app, and charge-by-phone at (800) 745-3000. The TM mobile app is available for free on the iTunes and Google app stores.